Aide et assistance
Comment pouvons-nous vous aider ?
Obtenez l'aide dont vous avez besoin. Découvrez nos options d'assistance ou contactez directement notre équipe.
Email Support
Send us an email and our team will respond within 24-48 hours on business days.
help@sellerbowl.comContact Form
Fill out our contact form with details about your question or issue.
Go to ContactSecurity Concerns
Report security vulnerabilities or data privacy concerns to our team.
help@sellerbowl.comCommon Support Topics
Account & Billing
- How to upgrade or downgrade your plan
- Managing payment methods
- Cancelling your subscription
- Requesting a refund
Amazon Integration
- Connecting your Amazon Seller account
- Managing SP-API permissions
- Disconnecting Amazon integration
- Requesting deletion of Amazon data
Platform Features
- Using the listing draft library
- Product content editor guide
- Publishing workflow overview
- Multi-channel listing management
Data & Privacy
- How your data is used
- Requesting data export
- Requesting data deletion
- Understanding our security practices
Response Times
We aim to respond to all support inquiries within 24-48 hours on business days. For urgent security concerns, please include “URGENT” in your email subject line.